Privacy Policy

Privacy Policy & Legal Terms

This document explains how ALPHA OMEGA GLOBAL IT LLC collects, uses, protects, and manages personal information, as well as the legal terms that apply when using our website, services, and digital platforms. By visiting our website or engaging with our services, you agree to the policies and terms described below.

1. Information We Collect

We may collect the following types of personal and technical information when you interact with our website or use our services:

Personal details such as name, phone number, email address, or company information.
Information submitted through forms, contact requests, booking systems, and direct correspondence.
Technical data including IP address, browser type, device information, and usage patterns.
Cookies and similar tracking technologies used to enhance performance, security, and user experience.
Service-related data such as project information, service preferences, and billing details.

We only collect information necessary to provide high-quality IT, SEO, automation, and digital business solutions.

2. How We Use Your Information

Your information may be used for the following purposes:

Delivering, personalizing, and maintaining our IT, SEO, CRM, automation, and digital development services.
Processing enquiries, onboarding, bookings, and contract-related communication.
Improving website performance, user experience, and service quality.
Sending important service updates or optional promotional messages.
Ensuring legal compliance and maintaining secure operational workflows.

We do not sell or rent your personal information.

3. Data Storage & Security

We apply strict security procedures to protect personal data. This includes secure servers, limited access, encrypted communications when applicable, and reliable cybersecurity protocols. Your data is retained only for as long as it is required for operational, legal, or service purposes.

4. Cookies & Tracking

Our website uses cookies and tracking tools to improve functionality, measure performance, and remember user preferences. You may choose to disable cookies in your browser; however, some features may not function correctly if you do.

5. Third-Party Providers

We may use external providers such as hosting companies, CRM systems, analytics tools, marketing platforms, and payment processors. These providers follow their own privacy rules and operate under strong security standards. They only receive information relevant to the service they provide.

6. User Rights

Depending on your region, you may have the right to:

Request access to personal data we hold about you.
Request corrections, updates, or deletion of your data.
Request restrictions on how your data is processed.
Opt out of marketing communication at any time.

To exercise your rights, please contact us directly.

7. Legal Terms & Conditions

7.1 Website Use

All text, images, branding, digital assets, and content displayed on this website belong to ALPHA OMEGA GLOBAL IT LLC unless specifically stated otherwise. Unauthorized reproduction or distribution is prohibited.

7.2 Limitation of Liability

While we work to keep all information accurate and services available, we do not guarantee uninterrupted availability or completely error-free operation. ALPHA OMEGA GLOBAL IT LLC is not responsible for damages caused by outages, technical problems, external platforms, or misuse of information.

7.3 Service Agreements

Any purchase of an IT, SEO, automation, CRM, or digital service is governed by a formal service agreement. Specific agreements override the general terms provided on this page.

7.4 External Links

Our website may contain links to external websites or platforms. We are not responsible for their content, data practices, or policies.

7.5 Updates to These Terms

We may update our Privacy Policy and Legal Terms periodically. Updates take effect immediately when published. Continued use of our website constitutes acceptance of the revised terms.

8. How to Contact Us

If you have questions about privacy, legal terms, or how your information is handled, you may contact us by email or visit our office during working hours:

ALPHA OMEGA GLOBAL IT LLC
1209 Mountain Road
Albuquerque
New Mexico
United States

Office Hours: Monday – Friday, 9:00 AM – 5:00 PM